FAQ
How long do sessions typically take?
This will depend on the type of session you book. Typically, a regular session runs about 45 mins, mini sessions are 20 mins but newborns can last a couple hours
Why do I have to pay a nonrefundable deposit? When do I pay the remainder? Can I pay all upfront?
The purpose of the nonrefundable deposit is to lock in your date & time. I do not write anything down in my calendar until deposit has been paid. The remainder of your session is due 7 days before your session. No images will be delivered until the final payment is made. If you're interested in some sort of payment plan, please mention that when booking. Of course, full payments can be made if you choose to do so.
What happens if it rains, or someone is sick?
We live in Louisiana weather is just a part of the game. If the weather is crazy/ act of God/ I am sick/ Someone in the family is quarantined etc, we will put your deposit towards a re-schedule. However, if you simply don't show up to the session, the deposit will not be refunded or pushed to a new date. If you have booked a newborn, family or senior session and need to reschedule your session, your deposit can be put towards a re-schedule as long as I am notified within 24hours of your session. I get it- life happens. However, if you need to cancel and do not want to re-schedule, your deposit is not refunded. SORRY!
What if we don't want the images used on your social media, website, or anywhere online?
Please make it clear to me in your initial contract email if this is the case and let me know the reason. The sole way I market my photography services (and how you found me!) is the internet and I rely on sharing my photography to bring in customers. Therefore, I do have it in my contract that I am able to use any and all images from your sessions.
Can I bring a friend to be my hype-person?
of course the answer is YES we can always use the help with clothes, props and such. Whoever can cheer you on + whatever will make you feel more comfortable, go for it! However, I suggest only bringing along one person as too many extras will cause the session to slow down.
Will you re-touch (photoshop) how I look? What if we are not happy with the final images?
No, I do not retouch or alter my client's appearance. If this is something you want, there is an easy solution and that would be to outsource my final images to an editor of my choice at an extra cost. I have never had a client tell me they were unhappy with my services. REALLY. This is because I have clear communication + expectations set beforehand. If you have read my FAQ thoroughly and done all you can to prepare yourself for your photoshoot, including picking a location you love, an outfit you feel confident in, then this is the best way to ensure you will be happy with the final result. If I have delivered what I promised to you, photography services of your package of choice, and you are not happy with the final outcome there is nothing I can do outside of preforming my professional photography services.
What to wear?
I recommend wearing solid or light patterned clothes in a neutral color (tan, light greens, pinks and blues to name a few). Wear something that is flattering on your body and fits well when sitting, as we will be moving around quite a bit. Most important wear something that you feel comfortable and confident in! I want you to love these images and show them off to the world! If in doubt contact me and I'll help with the decisions
How & when will I receive the images?
I will usually get your images to you in about 2-3 weeks depending on the type of session. You will receive all of the files via gallery link on my website. You then can decide on package types you'd be interested in purchasing. Galleries do expire after a few weeks, so be sure purchase your package ASAP!
How long do you store our images?
I clean out my clients files every 60 days. I do back up images once the gallery is off the website ( up to 3months) an invoice of $30 will be issued to pull the gallery.
Do I get to select the images? Can I have the unedited versions or raw files?
No. Part of my job is making the image selections and choosing the most flattering photographs. The images I do not deliver are either repeats, blurry, or out of focus, Shots of you blinking or mid-sentence speaking. I have no reason to withhold any images if there are additional ones, I think you would enjoy! I am on your side. The simple answer to getting raw images is NO for the same reason I don't give the option of you selecting images I get rid of those when choosing my favorites.
Can we pick what images go on your website?
No. Any of the files I deliver to you could be shared online unless otherwise mentioned while booking.